{"id":13,"date":"2026-09-03T05:58:00","date_gmt":"2026-09-03T05:58:00","guid":{"rendered":"https:\/\/vwh7652.133.vedos.website\/?page_id=13"},"modified":"2026-09-03T06:02:22","modified_gmt":"2026-09-03T06:02:22","slug":"reklamace","status":"publish","type":"page","link":"https:\/\/rybymatejka.cz\/?page_id=13","title":{"rendered":"Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"
<\/p>\n

<\/p>\n

<\/p>\n

\nRYBY MAT\u011aJKA\n<\/div>\n


\nReklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed
\n<\/h1>\n
<\/div>\n<\/div>\n

<\/p>\n

<\/p>\n

\nPouze osobn\u00ed odb\u011br\n<\/div>\n

\nVe\u0161ker\u00e9 zbo\u017e\u00ed z na\u0161eho e-shopu je v sou\u010dasn\u00e9 dob\u011b
\nur\u010deno pouze k osobn\u00edmu odb\u011bru na adrese Ryby Mat\u011bjka.
\nZbo\u017e\u00ed nezas\u00edl\u00e1me p\u0159epravn\u00ed slu\u017ebou.\n<\/div>\n<\/div>\n

<\/p>\n

<\/p>\n

\nNa\u0161\u00edm c\u00edlem je, aby byl ka\u017ed\u00fd n\u00e1kup u Ryby Mat\u011bjka<\/strong>
\nbezprobl\u00e9mov\u00fd a abyste byli s na\u0161imi produkty spokojeni.
\nVzhledem k charakteru na\u0161eho sortimentu prob\u00edh\u00e1 v sou\u010dasn\u00e9 dob\u011b
\nve\u0161ker\u00fd prodej pouze formou osobn\u00edho odb\u011bru<\/strong>.\n<\/p>\n

\nTo se t\u00fdk\u00e1 zejm\u00e9na \u017eiv\u00fdch ryb, bubnov\u00fdch filtrac\u00ed, krmiv
\na dal\u0161\u00edho nab\u00edzen\u00e9ho zbo\u017e\u00ed.\n<\/p>\n<\/div>\n

<\/p>\n

<\/p>\n


\n1. Osobn\u00ed odb\u011br
\n<\/h2>\n

\nObjednan\u00e9 zbo\u017e\u00ed si z\u00e1kazn\u00edk vyzved\u00e1v\u00e1 osobn\u011b na provozovn\u011b
\nRyby Mat\u011bjka, \u010c\u00ed\u010dov\u00e1 21, 517 25 \u010cermn\u00e1 nad Orlic\u00ed<\/strong>.\n<\/p>\n

\nKonkr\u00e9tn\u00ed term\u00edn a \u010das p\u0159evzet\u00ed je vhodn\u00e9 p\u0159edem domluvit.
\nP\u0159i p\u0159evzet\u00ed si z\u00e1kazn\u00edk zbo\u017e\u00ed zkontroluje a v p\u0159\u00edpad\u011b zji\u0161t\u011bn\u00ed
\nprobl\u00e9mu n\u00e1s m\u016f\u017ee okam\u017eit\u011b kontaktovat.\n<\/p>\n<\/div>\n

<\/p>\n

<\/p>\n


\n2. Reklamace \u017eiv\u00fdch ryb
\n<\/h2>\n

\n\u017div\u00e9 ryby jsou vzhledem ke sv\u00e9 povaze specifick\u00fdm druhem zbo\u017e\u00ed.
\nP\u0159i osobn\u00edm p\u0159evzet\u00ed doporu\u010dujeme ryby \u0159\u00e1dn\u011b zkontrolovat.\n<\/p>\n

\nPokud p\u0159i p\u0159evzet\u00ed zjist\u00edte, \u017ee je ryba uhynul\u00e1, viditeln\u011b
\npo\u0161kozen\u00e1 nebo vykazuje jin\u00fd z\u00e1va\u017en\u00fd probl\u00e9m, informujte n\u00e1s
\nbez zbyte\u010dn\u00e9ho odkladu<\/strong>.\n<\/p>\n

\nP\u0159\u00edpadnou reklamaci \u017eiv\u00fdch ryb posuzujeme individu\u00e1ln\u011b
\ns ohledem na konkr\u00e9tn\u00ed okolnosti p\u0159evzet\u00ed a n\u00e1sledn\u00e9 p\u00e9\u010de.\n<\/p>\n

<\/p>\n


\nP\u0159i p\u0159evzet\u00ed \u017eiv\u00fdch ryb doporu\u010dujeme:
\n<\/strong><\/p>\n

\n\u2022 zkontrolovat po\u010det ryb
\n\u2022 zkontrolovat jejich viditeln\u00fd stav
\n\u2022 upozornit n\u00e1s ihned na p\u0159\u00edpadn\u00fd probl\u00e9m\n<\/div>\n<\/div>\n<\/div>\n

<\/p>\n

<\/p>\n


\n3. Bubnov\u00e9 filtrace a ostatn\u00ed zbo\u017e\u00ed
\n<\/h2>\n

\nBubnov\u00e9 filtrace, krmiva a dal\u0161\u00ed zbo\u017e\u00ed jsou rovn\u011b\u017e ur\u010deny
\npouze k osobn\u00edmu odb\u011bru<\/strong>.\n<\/p>\n

\nP\u0159i p\u0159evzet\u00ed doporu\u010dujeme zkontrolovat kompletnost a stav zbo\u017e\u00ed.
\nPokud zjist\u00edte jak\u00fdkoli probl\u00e9m, informujte n\u00e1s co nejd\u0159\u00edve,
\nabychom mohli situaci vy\u0159e\u0161it.\n<\/p>\n<\/div>\n

<\/p>\n

<\/p>\n


\n4. Vr\u00e1cen\u00ed zbo\u017e\u00ed
\n<\/h2>\n

\nV p\u0159\u00edpad\u011b po\u017eadavku na vr\u00e1cen\u00ed zbo\u017e\u00ed n\u00e1s v\u017edy nejprve kontaktujte.
\nVzhledem k tomu, \u017ee zbo\u017e\u00ed nen\u00ed zas\u00edl\u00e1no a je p\u0159ed\u00e1v\u00e1no osobn\u011b,
\n\u0159e\u0161\u00edme p\u0159\u00edpadn\u00e9 vr\u00e1cen\u00ed individu\u00e1ln\u011b podle druhu zbo\u017e\u00ed
\na konkr\u00e9tn\u00ed situace.\n<\/p>\n

\nU \u017eiv\u00fdch ryb je nutn\u00e9 zohlednit jejich specifickou povahu
\na podm\u00ednky, ve kter\u00fdch se nach\u00e1zej\u00ed.\n<\/p>\n<\/div>\n

<\/p>\n

<\/p>\n


\n5. Odstoupen\u00ed od smlouvy
\n<\/h2>\n

\nU smluv uzav\u0159en\u00fdch prost\u0159ednictv\u00edm internetov\u00e9ho obchodu
\nse pr\u00e1va spot\u0159ebitele \u0159\u00edd\u00ed platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy.\n<\/p>\n

\nV p\u0159\u00edpad\u011b \u017eiv\u00fdch ryb je nutn\u00e9 zohlednit jejich povahu
\na z\u00e1konn\u00e9 v\u00fdjimky vztahuj\u00edc\u00ed se na zbo\u017e\u00ed, kter\u00e9 podl\u00e9h\u00e1
\nrychl\u00e9 zk\u00e1ze nebo se po dod\u00e1n\u00ed m\u016f\u017ee st\u00e1t nevhodn\u00fdm k vr\u00e1cen\u00ed.\n<\/p>\n

\nPokud si nejste jist\u00ed, zda se na konkr\u00e9tn\u00ed objedn\u00e1vku pr\u00e1vo
\nna odstoupen\u00ed vztahuje, kontaktujte n\u00e1s p\u0159edem.\n<\/p>\n<\/div>\n

<\/p>\n

<\/p>\n


\n6. Stav zbo\u017e\u00ed po p\u0159evzet\u00ed
\n<\/h2>\n

\nPo p\u0159evzet\u00ed \u017eiv\u00fdch ryb je z\u00e1kazn\u00edk odpov\u011bdn\u00fd za zaji\u0161t\u011bn\u00ed
\nvhodn\u00fdch podm\u00ednek pro jejich dal\u0161\u00ed chov.\n<\/p>\n

\nU ryb je d\u016fle\u017eit\u00e9 zejm\u00e9na zajistit odpov\u00eddaj\u00edc\u00ed vodu,
\nteplotu, okysli\u010den\u00ed a dal\u0161\u00ed podm\u00ednky odpov\u00eddaj\u00edc\u00ed konkr\u00e9tn\u00edmu
\ndruhu a jeho pot\u0159eb\u00e1m.\n<\/p>\n

\nU ostatn\u00edho zbo\u017e\u00ed je z\u00e1kazn\u00edk povinen pou\u017e\u00edvat v\u00fdrobek
\nzp\u016fsobem odpov\u00eddaj\u00edc\u00edm jeho ur\u010den\u00ed a pokyn\u016fm v\u00fdrobce.\n<\/p>\n<\/div>\n

<\/p>\n

<\/p>\n


\n7. Jak n\u00e1s kontaktovat
\n<\/h2>\n

\nPokud pot\u0159ebujete \u0159e\u0161it reklamaci, vr\u00e1cen\u00ed zbo\u017e\u00ed nebo jin\u00fd probl\u00e9m
\ns objedn\u00e1vkou, kontaktujte n\u00e1s:\n<\/p>\n

<\/p>\n

\nRyby Mat\u011bjka\n<\/div>\n
\n\u010c\u00ed\u010dov\u00e1 21
\n517 25 \u010cermn\u00e1 nad Orlic\u00ed\n<\/div>\n

\nTelefon: 775 603 960
\nE-mail: matejkam21@seznam.cz\n<\/div>\n<\/div>\n<\/div>\n

<\/p>\n

<\/p>\n


\nOsobn\u00ed odb\u011br n\u00e1m umo\u017e\u0148uje p\u0159edat v\u00e1m zbo\u017e\u00ed
\nosobn\u011b a u \u017eiv\u00fdch ryb z\u00e1rove\u0148 zkontrolovat jejich stav.
\n<\/strong><\/p>\n<\/div>\n

<\/p>\n


\nRyby Mat\u011bjka \u00b7 \u010c\u00ed\u010dov\u00e1 21 \u00b7 \u010cermn\u00e1 nad Orlic\u00ed\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

RYBY MAT\u011aJKA Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed Pouze osobn\u00ed odb\u011br Ve\u0161ker\u00e9 zbo\u017e\u00ed z na\u0161eho e-shopu je v sou\u010dasn\u00e9 dob\u011b ur\u010deno pouze k osobn\u00edmu odb\u011bru na adrese Ryby Mat\u011bjka. Zbo\u017e\u00ed nezas\u00edl\u00e1me p\u0159epravn\u00ed slu\u017ebou. Na\u0161\u00edm c\u00edlem je, aby byl ka\u017ed\u00fd n\u00e1kup u Ryby Mat\u011bjka bezprobl\u00e9mov\u00fd a abyste byli s na\u0161imi produkty spokojeni. Vzhledem k charakteru na\u0161eho sortimentu prob\u00edh\u00e1 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rybymatejka.cz\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rybymatejka.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rybymatejka.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rybymatejka.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rybymatejka.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":0,"href":"https:\/\/rybymatejka.cz\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/rybymatejka.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}